Order Processing Specialist

Adecco Permanent Recruitment; Bayan Lepas; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading recruitment agency is seeking an Order Processing Specialist to manage customer orders from entry to shipment in a fast-paced manufacturing environment. The ideal candidate will have a Bachelor's Degree and at least 3 years of relevant experience, with proficiency in SAP and Microsoft Office. This position requires excellent English communication skills, attention to detail, and the ability to multitask. Candidates must be willing to work in Bayan Lepas, Penang.

Qualifications

• At least 3 years of experience in order management or logistics in a manufacturing environment.
• Excellent command of English (both written and spoken).
• Ability to work independently and as part of a team.

Responsibilities

• Manage the end-to-end lifecycle of customer orders.
• Prepare quotations and acknowledgments of orders.
• Monitor and update customers on delivery statuses.
• Ensure parts availability and process orders timely.
• Administrative duties including filing and data entry.

Skills

Sales order processing

Customer liaison

Problem-solving

Attention to detail

Multitasking

Education

Bachelor's Degree in Business Administration or Supply Chain

Tools

SAP (SD/MM modules)

Microsoft Office

Job description

Overview

The Order Processing Specialist will manage the end-to-end lifecycle of customer orders, ensuring accuracy from initial entry to final shipment. In Southeast Asia fast-paced manufacturing and semiconductor environment, this role serves as the critical link between Sales, Production, and Logistics to ensure on-time delivery and customer satisfaction.

Responsibilities

• Perform sales coordination works such as sales order processing, customers' purchase order and necessary documents.
• Responsible to prepare quotation to customer in a timely manner and acknowledgement of order from sales, PO received form the customers & Inter company.
• Periodically monitor and provide updates to customer on status of deliveries on outstanding orders.
• Ensure parts availability and that parts are being processed immediately to customer site.
• Handle and timely process customer orders and enquiry (Import / Export / Trucking).
• Monitor the status of orders and liaise with the respective parties to ensure that delivery meets target.
• Proper keeping of the full set of necessary shipping documents and to comply with the company’s processes, and regulatory restrictions.
• Administrative duties including filing, data entry, and general office support.
• Liaising with customers and internal teams to provide updates and resolve any issues.
• Maintaining accurate records and databases.
• Assisting with other ad-hoc administrative tasks as required.

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain, or a related field.
• At least 3 years of experience in order management, sales coordination, or logistics within amanufacturing environment.
• Proficiency inSAP (SD/MM modules) or similar ERP software is highly preferred.
• Excellent command of English (both written and spoken).
• High attention to detail, ability to multitask under pressure, and strong problem-solving skills for handling supply chain exceptions.
• Proficient in using Microsoft Office applications such as Word, Excel, and Outlook.
• Ability to work independently and as part of a team to meet deadlines.
• Must be willing to be based in Bayan Lepas, Penang.

Interested?

If you would like to explore this opportunity, please submit your updated resume to***********@adecco.com. Our recruitment team will review your application and contact you for further steps. If you do not receive further communication from us, it means there are other applicants in better alignment to our needs. Be on the lookout for future career opportunities with us. We wish you success in your job seeking journey.