Operations Coordinator

Bidfood; Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Warehouse and Logistics Coordinator to oversee daily warehouse operations, ensuring stock accuracy and timely deliveries. The ideal candidate will have a diploma or degree in a related field and 2–4 years of experience in logistics or warehouse roles. Responsibilities include coordinating stock movement, managing documentation, and cross-department communication to optimize operational efficiency. Proficiency in Microsoft Excel and WMS/ERP systems is essential.

Qualifications

• 2–4 years of experience in warehouse, logistics, or operations coordination/support roles.
• Basic understanding of warehouse operations and delivery processes.
• Able to prepare reports and track operational data.

Responsibilities

• Coordinate daily warehouse activities including stock movement and dispatch readiness.
• Support daily delivery coordination and ensure timely deliveries.
• Maintain proper filing of operational documents and track discrepancies.

Skills

Coordination skills

Communication skills

Detail-oriented

Proficient in Microsoft Excel

Education

Diploma or Degree in Operations, Logistics, Supply Chain, or related field

Tools

WMS / ERP systems

SAP

Job description

Reports to: Warehouse Manager & Logistics Manager. To coordinate and support daily warehouse and logistics operations, ensuring stock accuracy, smooth stock movement, timely deliveries, proper documentation, and effective follow-up across departments.

Responsibilities

• Warehouse Coordination
  • Coordinate daily warehouse activities including receiving, stock movement, picking, loading, and dispatch readiness.
  • Ensure stock accuracy between physical stock and WMS / ERP records.
  • Coordinate inter-branch stock transfers and follow up on receipt confirmation.
  • Prepare and maintain stock balance and stock movement reports.
  • Follow up with warehouse teams on stock variances and reconciliation.
• Logistics Coordination
  • Support daily delivery coordination including delivery schedules and dispatch readiness.
  • Follow up on Proof of Delivery (POD) submission and outstanding PODs.
  • Assist in coordinating urgent or special deliveries.
  • Monitor delivery completion status and flag delays or issues to Manager.
  • Coordinate with logistics supervisors and drivers on documentation and follow-up matters.
• Receiving, Documentation & System Follow-Up
  • Ensure Receiving & WMS posting is completed accurately and on time.
  • Review basic details such as quantity, batch, and expiry for inbound goods.
  • Follow up on discrepancies and escalate to Manager where required.
  • Maintain proper filing of operational documents (DO, POD, transfer records).
  • Track damaged, rejected, or recoverable stock from warehouse and logistics activities.
  • Coordinate with Finance on documentation for write-off, recovery, or claims.
  • Ensure supporting documents and photos are properly recorded.
  • Maintain simple damage and recovery summaries for reporting.
• Cross-Department Coordination
  • Act as coordination point between Operations, Sales, Customer Service, and Finance on warehouse and delivery-related matters.
  • Support investigation of delivery discrepancies, invoicing issues, or stock-related queries.
  • Ensure information shared is accurate and aligned with actual operations.
• Reporting & Tracking
  • Prepare daily and weekly operational reports.
  • Maintain trackers for warehouse, logistics, and coordination follow-ups.
  • Escalate recurring issues or delays to Operations Manager.
• Systems & Data Support (WMS & SAP)
  • Act as a key operational user for WMS and SAP, ensuring accurate data entry and system discipline.
  • Ensure inventory movements, adjustments, and transactions are properly reflected in systems.
• Others
  • Perform any other duties, ad-hoc tasks, or cross-functional projects as assigned by the Manager.

Job Requirements

• Diploma or Degree in Operations, Logistics, Supply Chain, or related field.
• 2–4 years of experience in warehouse, logistics, or operations coordination/support roles.
• Basic understanding of warehouse operations and delivery processes.
• Familiar with WMS / ERP systems and operational documentation.
• Able to prepare reports and track operational data.
• Proficient in Microsoft Excel.
• Strong coordination, follow-up, and communication skills.
• Detail-oriented and able to manage multiple tasks in a fast-paced environment.