Operations & Admin Executive

PILLOO TRADING Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A trading company in Kuala Lumpur is seeking a reliable Operations Admin Executive. This role involves supporting daily business operations, handling customer inquiries, and coordinating inventory logistics. Candidates should have administrative experience, strong attention to detail, and be proficient with Microsoft Excel and Google Sheets. A valid driving license is essential for coordinating stock arrangements. This position offers a growth pathway into leadership roles.

Qualifications

• Minimum 1–2 years’ experience in administration or operations.
• Strong attention to detail and accuracy required.
• Able to multitask, work independently and manage time effectively.

Responsibilities

• Support daily business operations across Baby Diapers and FMCG lines.
• Coordinate stock movement and manage documentation.
• Handle customer enquiries, after-sales service, complaints, and requests.

Skills

Microsoft Excel

Problem-solving skills

Customer service

Attention to detail

Multitasking

Tools

Google Sheets

AutoCount

Job description

Key Responsibilities

We’re looking for a reliable, detail-oriented and proactive Operations Admin Executive to support our daily business operations across both Baby Diapers and FMCG product lines. You will play a key role in ensuring smooth day-to-day operations, coordinating stock movement, managing documentation, and handling customer enquiries across multiple online platforms. Rapid growth pathway with the chance to lead your own team soon.

If you enjoy a hands-on, fast-moving working environment and love keeping things organised, this role is for you!

📌 Operations & Admin Support

Handle daily administrative tasks including recording daily sales, managing purchase orders, preparing invoices, DOs, POs, and agreements.

Ensure all client and agreement details are accurate, complete, and correctly recorded.

Maintain proper filing, documentation, and recordkeeping for all business operations.

Support sourcing needs such as comparing logistics providers, gathering quotations, lead times and relevant documents.

Checking informations needed for company such as event venue, application requirement , all the tasks that needed for daily operation/ marketing/ other department use.

Provide ad-hoc operational support and run business-related errands as required.

📦 Inventory & Logistics Coordination

Coordinate stock movement with related companies, clients, and fulfilment centres.

Track inventory levels, manage restocking, and arrange deliveries via Lalamove or other logistics partners.

Visit the main warehouse when required (driving licence essential).

Responsible checking on low stock and restock for fulfillment centre.

Ensure fulfilment centre dispatches orders on time and resolve any issues such as wrong sizes dispatched or mixed orders.

Handle customer enquiries, after-sales service, complaints, and requests via WhatsApp or online channels.

Assist customers/clients and coordinate with internal teams to ensure their needs are met.

Send promotional blasts to customers and clients when required.

Job Requirements

Minimum 1–2 years’ experience in administration or operations.

Requires strong independence, self-direction, and problemsolving skills

Proficient in Microsoft Excel, Word, Google Sheets; willing to learn AutoCount.

Strong attention to detail and accuracy.

Able to multitask, work independently and manage time effectively.

Friendly communication style with a strong customer-service mindset.

Must hold a valid driving licence - need to go warehouse coordinate the stock arrangement.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .