Onsite Logistics CS Rep (Mandarin) – Kota Kinabalu

LCD Logistics Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics and transportation company in Kota Kinabalu is seeking a full-time Customer Service Representative. This role involves assisting customers with inquiries, resolving issues, and delivering excellent service to enhance customer satisfaction. Candidates should possess strong communication and problem-solving skills, with fluency in Mandarin being essential. The position is on-site and requires effective collaboration with team members to address diverse customer needs.

Qualifications

• Proficiency in Customer Service and Customer Support.
• Strong focus on ensuring Customer Satisfaction.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist customers with inquiries and issue resolution.
• Address customer support tickets promptly.
• Enhance customer experience through excellent service.

Skills

Customer Service

Customer Support

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Organizational Skills

Fluency in Mandarin

Job description

A logistics and transportation company in Kota Kinabalu is seeking a full-time Customer Service Representative. This role involves assisting customers with inquiries, resolving issues, and delivering excellent service to enhance customer satisfaction. Candidates should possess strong communication and problem-solving skills, with fluency in Mandarin being essential. The position is on-site and requires effective collaboration with team members to address diverse customer needs.