Onsite IT Support

MCSB SYSTEMS(M) SDN BHD; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in Malaysia seeks an IT Support Technician to manage desktop setups, software installations, and troubleshooting across various IT infrastructures. The candidate should hold a diploma in Computer Science or related fields with strong knowledge of Microsoft technologies and troubleshooting techniques. The role involves maintaining user accounts, supporting network equipment, and implementing upgrades. The starting salary ranges between RM1,800 to RM2,500, with a standard working schedule from Monday to Friday.

Qualifications

• Diploma in Computer Science / Information Technology or equivalent.
• Good knowledge in Microsoft Technology and troubleshooting techniques.
• Understanding of PC architecture, operating systems, and LAN/WAN.

Responsibilities

• Setup desktop and notebook, install and configure software.
• Create, delete and maintain users for emails, VPN, and printers.
• Support and troubleshoot IT network and equipment.
• Implement upgrades to existing IT infrastructure and backups.

Skills

Microsoft Technology

Troubleshooting Techniques

PC Architecture

Operational System knowledge

LAN/WAN knowledge

Education

Diploma in Computer Science / Information Technology or equivalent

Job description

We provide Nationwide Support Services and On-Site Field Support. To ensure business continuity, we have dedicated and highly-trained engineers who are readily available at any time aims to bridge short-term operational gaps.

HR Service & Payroll Outsource

We simplify your HR and Payroll needs via our Multiple Services – with or without having to own the system. We ensure accuracy and compliance of the ever-changing government statutory mandate conforming to LHDN, KWSP, C.P.8D, EA Form

IT Training

We provide outright job function specific training andFree After-Course Retraining Programaims to increase your productivity level. We are also an authorized Training & Test Center for Prometric, Pearson, Certiport (Microsoft Office Specialist)

Job Description

• Responsible for desktop and notebook setup, software installations, configuration, troubleshoot,
  relocation for office and production environment.
• Responsible for user creations, deletion and maintenance for emails, server, printers, VPN,
  phones and etc.
• Software to support includes desktop Windows, Windows Server, Microsoft office and office
  365, Outlook, Microsoft active directory and etc.
• Provide support and troubleshoot for all IT network and equipment which includes Wifi and
  network issues, equipment maintenance, new equipment setup and also ensure all IT network
  and equipment security are up to date.
• Implement upgrades to existing IT infrastructure, hardware and also backup solutions internally
  or working with vendor.
• Involve in data collection in terms of pc/network usage details and compile reports based on the
  data collected.
• Supporting hours: 8:30 - 5:30, Monday until Friday

Qualifications

• Diploma in Computer Science / Information Technology or equivalent
• Good knowledge in Microsoft Technology, troubleshooting Techniques
• PC Architecture, Operational System and LAN/WAN knowledge

Additional Information

Salary Range:

• Starting range RM1,800 to RM2,500

Job Location