Native Japanese Food Delivery Support Specialist

Hunters International Sdn Bhd; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global provider of outsourcing solutions in Malaysia is seeking a Native Japanese Food Delivery Customer Support representative. The role involves handling inquiries and providing resolutions related to food delivery services while working in a team environment. Candidates should possess strong interpersonal and problem-solving skills. The position offers various benefits including annual leave, medical insurance, and career growth opportunities.

Benefits

Free company accommodation for 2 weeks

One-way flight ticket to Malaysia

Shuttle van pick-up from nearest LRT station

Medical & life insurance

Annual leave and sick leave

Qualifications

• Good in both time management and people development skills.
• MS Office operating and typing skills.
• Interpersonal skills necessary for customer interactions.

Responsibilities

• Handle inbound calls, email, and chat for customer inquiries.
• Resolve customer requests regarding food delivery issues.
• Exceed customer expectations in service and information.

Skills

Time management

Interpersonal skills

Problem solving

MS Office skills

Job description

A leading global provider of outsourcing solutions in Malaysia is seeking a Native Japanese Food Delivery Customer Support representative. The role involves handling inquiries and providing resolutions related to food delivery services while working in a team environment. Candidates should possess strong interpersonal and problem-solving skills. The position offers various benefits including annual leave, medical insurance, and career growth opportunities.