Multi-Outlet Retail Leader | Drive Sales & Service

Foto-Zzoom; Gombak; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent retail company in Gombak is seeking a Branch Manager to lead operations and improve performance. Responsibilities include managing team members, ensuring compliance with service standards, and overseeing marketing initiatives. Candidates should have at least a Certificate or Diploma, with 2 years of retail experience, and strong communication skills in English and Bahasa Malaysia. This role demands integrity, customer-focus, and leadership capabilities to drive sales and optimize operations.

Qualifications

• At least 2 years of experience working in the retail business.
• Experience in managing multiple outlets.
• Integrity in handling customer interactions.

Responsibilities

• Lead and manage team members to provide excellent customer service.
• Ensure compliance with operational standards and control expenses.
• Plan marketing campaigns and manage branch operations effectively.
• Handle customer complaints and ensure a positive outlet experience.

Skills

Good communication skills in English

Good communication skills in Bahasa Malaysia

Leadership

Attention to detail

Customer-friendly

Education

Certificate / Diploma or above

Job description

A prominent retail company in Gombak is seeking a Branch Manager to lead operations and improve performance. Responsibilities include managing team members, ensuring compliance with service standards, and overseeing marketing initiatives. Candidates should have at least a Certificate or Diploma, with 2 years of retail experience, and strong communication skills in English and Bahasa Malaysia. This role demands integrity, customer-focus, and leadership capabilities to drive sales and optimize operations.