Retail Associate

HABIB Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail firm in Kuala Lumpur is seeking a Retail Associate to enhance customer experience. Responsibilities include adhering to company standards, engaging with customers, and coordinating sales activities. Ideal candidates have a minimum SPM qualification and preferably one year of experience in retail. Fresh graduates are also welcome. The position requires proficiency in English and Bahasa Melayu, with a passion for excellent service. Candidates must be flexible with shifts, weekends, and public holidays.

Qualifications

• Minimum qualification of SPM or equivalent.
• Preferably 1 year of relevant experience in retail or fashion.
• Strong business knowledge in retail management and customer services.

Responsibilities

• Follow the company’s rules to uphold the brand's image.
• Greet and engage with customers to answer inquiries.
• Coordinate sales and promotional activities with the team.
• Assist with telemarketing and maintain customer relationships.
• Ensure all customer service requirements are approved.

Skills

Retail management knowledge

Sales and marketing

Customer service

Good command of English

Good command of Bahasa Melayu

Teamwork

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Midvalley Megamall KL - Retail Associate

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements:

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 1 year of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.