Manager AFC Control Ops - Retail Banking

United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading banking institution in Kuala Lumpur is seeking a Control Operations expert to enhance the effectiveness of KYC operations. The role involves identifying risk gaps, improving operational standards, and ensuring adherence to AML/CFT policies. The ideal candidate will have strong analytical skills, experience with risk management, and proficiency in Microsoft tools. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Understanding of KYC operations and financial crime risks.
• Experience with operational risk management frameworks.
• Ability to create training materials for risk awareness.

Responsibilities

• Ensure effectiveness of risk and control environment.
• Review and ensure accuracy of SOPs.
• Consolidate monthly management reports.

Skills

Risk and control environment awareness

Process improvement

Team collaboration

Microsoft Excel

SQL

Tools

Microsoft Access

Visual Basic for Applications

Job description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Control Operations

• Ensures effectiveness of the risk and control environment of the KYC operations and Name Screening function, as well as governance
• Creates and maintains the interface between the Anti-Financial Crime (AFC) Ops function and other control functions that impact the Business (namely Transaction Monitoring, Payment Screening) and ensures regular reporting of operational metrics
• Identify the risk-related gaps across business processes, business units, and develop training materials to increase the level of awareness or suggest recommendations to close the gaps
• Continually seeks to improve the operational effectiveness, efficiency, and quality standards
• Stays informed of existing, emerging /new risks around financial crime and provides recommendations on appropriate control measures and performance/productivity improvement
• Implementing process improvement recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
• Ensure alignment and adoption of AML/CFT and operation risk management (ORM) policies & procedures to manage / mitigate risks
• Review and ensure the accuracy and governance of department’s SOPs
• Perform risk assessment and monitoring through ORM Programs i.e.: Key Risk and Control Self-Assessment (KRCSA), AML Control Self-Assessment (AMLCSA), Outsourcing, Key Operational Risk Indicators (KORI), Management Risk Awareness (MRA) and Incident Reporting.
• Consolidate & review Monthly management reporting to Country Compliance and Senior Management on a monthly basis.
• Support the departmental automation through the performance / productivity improvement initiative. Preferably well versed in Microsoft Excel, Microsoft Access, Visual Basic for Applications and SQL (Structured Query Language).

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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