Medical Documentation & Client Liaison Specialist

Auraciel Medihealth; Seberang Perai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare firm based in Penang is looking for a meticulous Customer & Documentation Support professional. The role involves managing medical report processes, liaising with clients and clinics, and ensuring all documentation is accurate and compliant. The ideal candidate will possess strong organizational and communication skills, proficiency in Microsoft Office, and a supportive attitude towards learning in a medical environment. Prior experience in healthcare or occupational health is advantageous.

Qualifications

• Willingness to learn and adapt in a medical environment.
• Strong organizational and communication skills.
• Ability to handle sensitive data with confidentiality.
• Proficiency in Microsoft Office (especially Word and Excel).
• Ability to multitask and meet deadlines.
• Prior experience in a healthcare or occupational health setting is an advantage.

Responsibilities

• Manage and coordinate all processes related to medical reports.
• Communicate effectively with clients and clinic teams.
• Ensure accuracy and compliance of medical reports.
• Liaise with clinic supervisors to schedule required tests.
• Prepare summary reports and maintain accurate records.

Skills

Organizational skills

Communication skills

Microsoft Office proficiency

Confidentiality handling

Multitasking

Job description

A healthcare firm based in Penang is looking for a meticulous Customer & Documentation Support professional. The role involves managing medical report processes, liaising with clients and clinics, and ensuring all documentation is accurate and compliant. The ideal candidate will possess strong organizational and communication skills, proficiency in Microsoft Office, and a supportive attitude towards learning in a medical environment. Prior experience in healthcare or occupational health is advantageous.