Manager, Business Management and Controls, Global Payments Solutions

HSBC; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global financial institution is seeking a Manager for Business Management and Controls in Global Payments Solutions in Kuala Lumpur. This role involves supporting financial analysis, leading risk management initiatives, and coordinating information gathering across stakeholders. The ideal candidate will have a degree in a related field, strong analytical skills, and experience in operational risk or compliance. Join the team and contribute to impactful financial solutions in a dynamic environment.

Benefits

Continuous professional development

Flexible working options

Inclusive working environment

Qualifications

• Degree in Business, Finance, Accounting, Economics or related field.
• Understanding of international payment flows and cross-border clearing.
• Strong experience in operational risk, compliance or internal control.

Responsibilities

• Support Head of GPS MYH in GPS P&L analysis.
• Lead analytics to drive origination and manage attrition.
• Facilitate risk management discussions at key committees.

Skills

Analytical skills

Risk management

Stakeholder management

Proficiency in Excel

Proficiency in PowerPoint

Education

Degree in Business, Finance, Accounting, Economics

Job description

Overview

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are now inviting qualified individuals to join this team in the role of Manager, Business Management and Controls, Global Payments Solutions (GPS)

Responsibilities

Principal Responsibilities:

• The jobholder is responsible for supporting Head of GPS MYH in
• GPS P&L analysis including:
• Financial Planning/Forecasting and FTE management
• Revenue realisation from initiatives, conduct ongoing analysis to address stakeholder inquiries, and ensure comprehensive end-to-end revenue visibility through coordinated actions
• Itemised cost analysis across both direct and indirect charges and identification of save opportunities.
• Lead analytics to drive origination, manage attrition, identify efficiencies, manage corridor flows, enable improved client planning
• Support the GPS Head on activities related to strategy execution, Bank programs, information gathering, ongoing updates etc.
• Ownership of updating of risk related data and progress status and other data quality platforms
• Governance – facilitate risk management discussions at key committees through effective reporting and communication of risk and control trends, issues, emerging risks, and initiatives and own Non-Financial Risks (NFR) specific governance activities.
• Work with GPS functional teams and region to proactively raise risk and controls issues through Management Self-Identified Issues and track through to closure.
• Track incidents to closure and proactively working with GPS functional partners to identify and remediate root causes.
• Coordinate information gathering to support asks from stakeholders across the bank (e.g. finance, audit, operations, coverage etc.) and external organisations (e.g. regulators etc.)
• Support GPS Head on suitably preparing presentations and other business content feeding into leadership and other meetings.

Qualifications

• Degree in Business, Finance, Accounting, Economics or related field
• University Graduate experience in a Banking/Financial Services, (Cash Management, Transaction Banking, or business management/risk & control roles)
• Understanding of international payment flows and cross-border clearing
• Strong experience in operational risk, compliance or internal control
• Strong analytical skills with proficiency in Excel and PowerPoint
• Ability to prepare governance decks, MI, and control documentation
• Strong communication and stakeholder management skills; comfortable working in a global matrix environment
• Detail-oriented, proactive, and able to manage multiple priorities independently
• Ability to demonstrate high levels of resilience, delivering under pressure to tight deadlines in a change oriented, fast paced environment.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad