Logistics Customer Success Lead – DG & Projects

Lima Bintang Logistics Sdn Bhd; Klang City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading logistics management company in Klang City seeks a dedicated professional to join their team. This role emphasizes exceptional customer service within the Dangerous Goods and Project Logistics sectors. Successful candidates will have a Diploma in Logistics/Transportation, minimum 3 years of relevant experience, and proficiency in communication across Mandarin, English, and Bahasa Malaysia. With a focus on growth, the company offers great pay, benefits, and casual work attire. Join now and be part of a success story that prioritizes excellence and customer satisfaction.

Benefits

Comprehensive medical insurance benefits

Career development opportunities

Performance-based reward system

5-day work week

Casual working attire in the office

Qualifications

• Minimum 3 years of customer service experience in logistics land transportation industry.
• Received high acknowledgments and compliments from customers for job commitment.
• Able to work independently under pressure.

Responsibilities

• Actively work to keep everyone safe by following all safety rules.
• Process job orders promptly and maintain compliance with the Integrated Management System.
• Elevate customer satisfaction by maintaining exceptional service standards.
• Demonstrate commitment to excellence through personal revenue generation.

Skills

Strong communication in Mandarin

Strong communication in English

Strong communication in Bahasa Malaysia

Proactive

Interpersonal abilities

Multitasking abilities

Education

Diploma in Logistics/Transportation

Tools

Microsoft Office Suite

Logistics ERP system

Job description

A leading logistics management company in Klang City seeks a dedicated professional to join their team. This role emphasizes exceptional customer service within the Dangerous Goods and Project Logistics sectors. Successful candidates will have a Diploma in Logistics/Transportation, minimum 3 years of relevant experience, and proficiency in communication across Mandarin, English, and Bahasa Malaysia. With a focus on growth, the company offers great pay, benefits, and casual work attire. Join now and be part of a success story that prioritizes excellence and customer satisfaction.