Logistics Customer Success Executive - Warehouse Ops

Talke Logistics Malaysia; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A logistics company in Malaysia is seeking a dedicated Customer Service Executive to manage client interactions and operational processes in their Warehouse Operations team. This role involves order management, shipment coordination, and problem resolution, requiring 3-5 years of experience in warehouse service planning, proficiency in SAP/WMS systems, and strong communication skills. Benefits include competitive salary, insurance, and generous leave policies.

Benefits

Competitive salary and performance-based incentives

Health, dental, and life insurance

6-week annual leave with 12-week leave in the first year

OT allowance

100% bonus payable in cash

Qualifications

• 3–5 years of experience in Warehouse Customer Service Planning and Operations.
• Proficiency in SAP/WMS systems.
• Deep understanding of warehouse planning and customer billing.

Responsibilities

• Process orders and prepare warehouse documents.
• Track operational metrics like put-away and picking accuracy.
• Coordinate shipments and provide status updates.

Skills

Analytical skills

Communication skills

Team collaboration

Education

Diploma or degree in Business Administration, Warehouse, or Logistics Management

Tools

SAP/WMS

Job description

A logistics company in Malaysia is seeking a dedicated Customer Service Executive to manage client interactions and operational processes in their Warehouse Operations team. This role involves order management, shipment coordination, and problem resolution, requiring 3-5 years of experience in warehouse service planning, proficiency in SAP/WMS systems, and strong communication skills. Benefits include competitive salary, insurance, and generous leave policies.