LaaS Operations Lead – Data-Driven Growth & Delivery

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Kuala Lumpur is seeking a Manager of Logistics-as-a-Service to drive operational delivery and performance analytics. The ideal candidate will have over 5 years of experience in operations, preferably within a high growth startup. Strong leadership, analytical skills, and proficiency in English are required. This position involves enhancing service levels and supporting business development across multiple regions.

Benefits

Dynamic working environment

Growth opportunities

Regular team events

Qualifications

• 5+ years in operations or logistics, ideally in a high growth startup.
• Strong analytical skills with ability to present actionable insights.
• Experience in fast-paced environments preferred.

Responsibilities

• Drive delivery performance while meeting SLAs.
• Partner with Product and Tech teams for feature development.
• Own KPI dashboards translating data insights.

Skills

Leadership skills

Data analysis

Communication

Proactivity

SQL

Education

Bachelor’s or Master’s degree in STEM

Job description

A leading logistics company in Kuala Lumpur is seeking a Manager of Logistics-as-a-Service to drive operational delivery and performance analytics. The ideal candidate will have over 5 years of experience in operations, preferably within a high growth startup. Strong leadership, analytical skills, and proficiency in English are required. This position involves enhancing service levels and supporting business development across multiple regions.