KYC Quality Reviewer - Analyst

JPMorgan Chase & Co.; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a KYC Quality Reviewer in Kuala Lumpur to ensure compliance with regulatory standards in client KYC records. The role involves reviewing KYC profiles, identifying discrepancies, collaborating with cross-functional teams, and supporting multiple transformation projects. Ideal candidates have a Bachelor's degree and at least one year of experience in compliance or KYC within the financial services industry. Strong analytical skills and attention to detail are essential, along with proficiency in Microsoft Office Suite.

Qualifications

• 1+ years of relevant experience in Compliance, KYC, or Screening.
• Bachelor’s Degree and/or Graduate Degree required.
• Strong understanding of KYC, AML, and regulatory requirements.

Responsibilities

• Review and validate KYC records for Corporates, NOAH, NBFI, and Banks.
• Identify discrepancies in KYC profiles and escalate issues.
• Ensure high-quality completion of client-level due diligence.
• Maintain confidentiality and high customer service standards.

Skills

KYC knowledge

Analytical skills

Interpersonal skills

Attention to detail

Verbal communication

Written communication

Multi-tasking

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

If you are passionate about preserving the integrity of the global financial systems and safeguarding our clients and business against money laundering, terrorism financing and sanctions through KYC processes, we cordially invite you to be part of our dedicated and forward-thinking team. Opportunities abound for you to develop subject matter expertise on KYC-related matters, collaborate with cross functional teams on deliverables and be actively engaged in multiple initiatives and transformation projects.

As a KYC Quality Reviewer within Wholesale KYC Operations (WKO) team, you will be responsible for meticulously reviewing and validating client KYC records including Corporates, Non-Operating Asset Holding Companies (NOAH), Non-Bank Financial Institutions (NBFI) and Banks completed by production team to ensure all client KYC records are compliant with regulatory standards. You will be responsible for identifying discrepancies, escalating issues, and ensuring timely and high quality completion of client-level due diligence, supporting adherence to regulatory requirements and mitigating potential risks.

Job responsibilities

• Review and validate KYC records for Corporates, NOAH, NBFI, and Banks to ensure compliance with regulatory and internal standards.
• Identify discrepancies in KYC profiles and elevate issues to the appropriate lines of business and/or management in case of AML red flags in a timely manner.
• Ensure timely and high-quality completion of client-level due diligence.
• Review confidential client data using public and internal sources.
• Apply firm KYC requirements, including Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD), when reviewing documentation.
• Highlight required amendments to the production team and elevate AML red flags to compliance.
• Meet firmwide quality standards and complete reviews within due dates and SLA deadlines.
• Maintain confidentiality and exhibit high standards of customer service to internal and external clients.
• Collaborate with stakeholders to resolve outstanding alignment items and close the loop on issues.
• Support migration/remediation projects, including Screening resolution, other LOB holistic alignment or Quality Assurance.
• Participate & contribute in transformation/robotics / simplification and control efficiencies across automation agenda including AI initiatives.

Required Qualifications, Capabilities, and Skills

• At least 1 year of relevant experience in Compliance, KYC, or Screening and within Financial Services Industry.
• Bachelor’s Degree and/or Graduate Degree.
• Strong understanding of KYC, AML, and regulatory requirements with experience adhering to controls and compliance standards.
• Sense of ownership and responsibility.
• Excellent multi-stakeholder management and partnership-building skills.
• Strong interpersonal and relationship building skills to influence/negotiate desired outcomes.
• Strong verbal and written communication skills.
• Analytical mindset with keen attention to detail and ability to investigate issues to resolution.
• Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint.
• Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
• Strong adaptability, self-reliance, and ability to work both independently and as part of a team.

Preferred Qualifications, Capabilities, and Skills

• At least 1 year of relevant experience covering either Banks (Correspondent Banks) or NBFIs (Money Service Business / Third Party Payment Processors / FinTech / Virtual Asset Service Providers) with clients preferred.