KYC Operations - Associate

Deutsche Bank; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global bank in Kuala Lumpur is seeking a KYC Operator to manage client lifecycle processes. You will handle onboarding and maintenance for clients, ensuring all compliance and regulatory standards are met. Excellent communication and organizational skills are essential, along with a minimum of 2 years' experience in the Banking or Finance industry, particularly in KYC roles. The organization provides a supportive work environment with flexible arrangements and various employee benefits.

Benefits

Corporate group insurance

EAP – free and confidential counseling

Comprehensive leave benefits

Flexible work arrangement

Qualifications

• Overall experience of at least 2 years in the Banking/Finance industry.
• KYC background with a minimum of 1 to 2 years experience working in a Client Onboarding team.
• Experience of working in a highly-matrixed environment.

Responsibilities

• Manage new client onboarding and periodic reviews.
• Liaise with business lines for KYC documentation.
• Verification of client data for new and existing clients.
• Perform due diligence checks and risk assessments.
• Act as a subject matter expert on client due diligence.

Skills

Effective communication skills

Ability to manage relationships with clients

Teamwork orientation

Ability to cope under pressure

Self-motivated

Ability to multitask

Education

Graduates with good academic records

Job description

The Know Your Client (KYC) Operator role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions. The KYC Operator ensures any changes required are implemented with minimum disruptions. The KYC Operator also assists the Bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

What we will offer you:

A healthy, engaged and well‑supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Corporate group insurance
• EAP – free and confidential counseling, online work‑life resources
• Comprehensive leave benefits
• Flexible work arrangement

Your key responsibilities:

The Know Your Client (KYC) Analyst is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, key performance and risk indicators. The objectives include implementing a robust control environment that allows and drives efficient and effective processing, ensuring regulatory requirements and the Bank's policy are met and verifying the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

• Liase closely with all business lines in managing the Know Your Clients (KYC) documentation
• Liase closely with local Anti Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
• Verification of client data for new and existing clients
• Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentation
• Act as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution or elevate to management
• Participate in self assessments
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

Your skills and experience:

• Effective communication skills and able to manage relationships with clients virtually
• Able to cope well under pressure and meet deadlines
• Teamwork oriented with good interpersonal and communication skills
• Self‑motivated and driven individual
• Ability to work independently with minimal supervision
• Ability to multi‑task
• Ability to work under pressure with tight turn‑around time
• Graduates with good academic records
• Overall experience of at least 2 years in the Banking/Finance industry
• KYC background with a minimum of 1 to 2 years experience working in a Client Onboarding team
• Experience of working in a highly‑matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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