Key Account Sales Manager

SF Express Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Johor Bahru is seeking a results-driven Key Account Manager to drive business growth through new client acquisition. The successful candidate will leverage logistics expertise to build relationships and develop tailored solutions for clients in Malaysia and China. Strong sales experience and fluency in Mandarin and English are essential. This role offers a competitive salary and performance-based incentives.

Benefits

Opportunity to represent a fast-growing logistics brand

Dynamic work culture with growth potential

Competitive salary package with performance incentives

Qualifications

• Minimum 5 years of experience in logistics, supply chain, or freight forwarding.
• At least 2 years in sales or business development roles.
• Proven track record in closing deals and managing high-value client accounts.

Responsibilities

• Identify and acquire new business opportunities.
• Build relationships with key decision-makers.
• Develop customized, value-driven logistics solutions.
• Collaborate with internal teams for solution implementation.
• Achieve and exceed monthly sales KPIs.

Skills

Sales proficiency

Logistics industry knowledge

Strong communication skills

Negotiation skills

Problem-solving skills

Analytical skills

Fluent in Mandarin

Fluent in English

Education

Bachelor’s degree in Business, Logistics, Supply Chain

Job description

About the Role

We are looking for a results-driven Key Account Manager (Hunter Role) to drive business growth through new client acquisition and strategic account development. The ideal candidate is a proactive sales professional with strong knowledge of the logistics industry — including fulfillment, customs, and international freight (air & sea) — and a passion for expanding market presence across Malaysia and China-based clients.

Key Responsibilities

• Identify, approach, and acquire new business opportunities across courier, freight, and warehousing solutions.
• Build and maintain strong relationships with key decision-makers from China and local clients.
• Understand clients’ business models and logistics needs to develop customized, value-driven solutions.
• Collaborate closely with internal teams (operations, product, and customer service) to ensure seamless solution implementation.
• Develop and execute account strategies to achieve revenue and profit growth targets.
• Conduct market research to identify emerging trends, competitor activities, and potential new clients.
• Prepare and present sales proposals, solution pitches, and business reviews to prospective clients.
• Consistently achieve and exceed monthly sales KPIs.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• Minimum 5 years of experience in logistics, supply chain, or freight forwarding, with at least 2 years in sales or business development roles.
• Proven track record in hunting, closing deals, and managing high‑value client accounts.
• In‑depth understanding of fulfillment, customs regulations, and international freight (air & sea).
• Excellent communication, negotiation, and presentation skills.
• Fluent in Mandarin and English to liaise with China‑based clients.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced environment.
• Strong problem‑solving and analytical skills with a growth mindset.

Why Join Us

• Opportunity to represent a fast‑growing global logistics brand.
• Dynamic, entrepreneurial work culture with strong growth potential.
• Competitive salary package with performance incentives.