Key Account Manager

IQVIA; Petaling Jaya; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading healthcare company is seeking a Key Account Manager in Petaling Jaya, Malaysia. The role focuses on developing strong relationships with healthcare professionals and strategic accounts in the therapeutic area. The ideal candidate will have a Bachelor’s degree and at least 5 years of experience in pharmaceutical sales. Excellent communication skills and an entrepreneurial mindset are essential for success in this position.

Qualifications

• Minimum 5 years experience in pharmaceutical sales or key account management.
• Experience in Hematology, Oncology, or Neurology is an advantage.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Build and maintain strong, long-term relationships with KOLs and key accounts.
• Identify unique needs, opportunities, and challenges of key customers.
• Negotiate and renew contracts to ensure mutually beneficial outcomes.

Skills

Strategic thinking

Negotiation skills

Communication skills

Interpersonal abilities

Education

Bachelor’s Degree in Biomedical Science, Life Sciences, Biology, Pharmacy, Marketing

Tools

Tender processes

LPO

Lampiran Q

Job description

WhyThisRoleMatters:

Involvedininnovativetherapythatimpactspatientcareandpatientoutcome.

BaseinJohor,territorycoverage:(Seremban,Melaka,Johor,Sabah)

About the Role

Weareseekingadynamicandresults-drivenKeyAccountManager(KAM)toleadandgrowourbusiness.Thisroleisresponsiblefordevelopingstrongrelationshipswithkeyopinionleaders(KOLs),healthcareprofessionals,andstrategicaccountsinthetherapeuticarea.Theidealcandidatewillhavesolidexperienceinpharmaceuticalsalesandastrongentrepreneurialmindset.

Key Responsibilities

Key Account Management

• Buildandmaintainstrong,long-termrelationshipswithKOLsandkeyaccounts.
• Identifyuniqueneeds,opportunities,andchallengesofkeycustomers.
• Developandimplementaccountstrategiestoenhancecustomersatisfactionandloyalty.
• Actasthe“entrepreneur”forassignedaccounts—translatingcompanyobjectivesintoactionableterritoryplans.
• Overseesalesplanning,forecasting,inventorymanagement,andon-groundstrategyexecution.

Business Development

• Collaboratewithsalesandmarketingteamstoidentifynewbusinessopportunities.
• Developinnovativestrategiestopromoteproductsalignedwithcompanygoals.
• Achieveassignedsalestargetsandbusinessobjectives.

Product & Market Expertise

• Maintainin-depthknowledgeofcompanyproductsandtherapeuticareas.
• ProvideaccurateandtimelyproductinformationtoKOLs
• Conductmarketanalysistoidentifygrowthopportunitiesandmonitorcompetitoractivities.
• Monitorindustrytrendsandmarketconditionsrelevanttoplasmaderivedmedicinalproducts

Negotiation & Contract Management

• Negotiateandrenewcontractsandagreementstoensuremutuallybeneficialoutcomeswithstakeholders.
• Manage(Tenders,LPO,LampiranQ),andcoordinationwithdistributorsandBumiagents.

Collaboration & Compliance

• Workcloselywithmarketing,medical,sales,andregulatoryteamsforseamlesscoordination.
• Ensureallactivitiescomplywithpharmaceuticalregulationsandcompanypolicies.

Reporting & Insights

• Prepareregularreportsonkeyaccountperformance,salesforecasts,andmarkettrends.
• Presentbusinessinsightsandstrategicbusinesssolutiontomanagement.

Qualifications

• Bachelor’sDegreeinBiomedicalScience,LifeSciences,Biology,Pharmacy,Marketing,orrelatedfield.
• Minimum5years’experienceinpharmaceuticalsalesorkeyaccountmanagement(Private&GovernmentKeyHospitals)
• ExperienceinHematology,Oncology,orNeurologyisanadvantage.
• Strongstrategicthinking,planning,andnegotiationskills.
• Proventrackrecordofmeetingorexceedingsalestargets.
• Entrepreneurialmindsetwithexcellentcommunicationandinterpersonalabilities.
• Familiaritywithtenderprocesses,LPO,andLampiranQpreferred.
• Knowledgeofpharmaceuticalindustrydynamicsandcompliancestandards.
• Willingtotraveloutstationasbusinessrequired