Key Account Manager

Hyred; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A prominent marketing firm based in Kuala Lumpur is seeking a Key Account Manager to serve as the main contact for key clients. This role involves proactive account servicing, project tracking, and internal coordination. Ideal candidates will have 2-3 years of experience in account management or client servicing, preferably within FMCG. Strong communication and organizational skills are essential.

Qualifications

• 2-3 years experience in account management, client servicing, or brand execution.
• Experience working with FMCG clients is a strong advantage.
• Ability to work in a fast-paced, project-heavy environment.

Responsibilities

• Serve as the primary contact for key clients and brand teams.
• Understand client goals and translate them into actionable briefs.
• Manage internal cross-functional teams (creative, sourcing, logistics).

Skills

Account management

Client servicing

Strong communication skills

Coordination

Presentation skills

Tools

MS Office

Google Workspace

CRM tools

Job description

Our client is a GWP Expert based in Kuala Lumpur, where our purpose is to create excitement in the marketplace and inspire joy! As pioneers in Gift With Purchase (GWP), they transcend the ordinary, curating unique experiences tailored to their clients' promotional visions.

Role Overview

As a Key Account Manager (KAM), you will be the main point of contact for assigned clients, ensuring smooth execution of projects and delivering business value through proactive account servicing, project tracking, and internal coordination. This is a client-facing, high-ownership role ideal for candidates with a passion for consumer marketing and experience in FMCG or promotional campaigns.

Key Responsibilities

• Serve as the primary contact for key clients and brand teams
• Understand client goals and translate them into actionable briefs
• Coordinate project timelines, budgets, and deliverables
• Manage internal cross-functional teams (creative, sourcing, logistics)
• Prepare and present reports, updates, and performance metrics
• Support new business proposals and pitches when needed

Requirements

• 2-3 years experience in account management, client servicing, or brand execution
• Experience working with FMCG clients is a strong advantage
• Strong communication, coordination, and presentation skills
• Ability to work in a fast-paced, project-heavy environment
• Proficient in MS Office, Google Workspace; experience with CRM tools is a plus