Key Account Manager

Hyred APAC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading GWP Expert in Kuala Lumpur is looking for a passionate Key Account Manager. In this client-facing role, you will ensure smooth execution of projects while serving as the main contact for assigned clients. You should have 2-3 years of account management experience, preferably with FMCG clients, along with strong communication and project coordination skills. This position offers an opportunity to thrive in a dynamic environment with creative cross-functional team collaboration.

Qualifications

• 2-3 years experience in account management or client servicing.
• Experience with FMCG clients is a strong advantage.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the primary contact for key clients.
• Coordinate project timelines, budgets, and deliverables.
• Manage internal cross-functional teams.

Skills

Account management

Client servicing

Presentation skills

Communication skills

Project coordination

Tools

MS Office

Google Workspace

CRM tools

Job description

COMPANY OVERVIEW

Our client is a GWP Expert based in Kuala Lumpur, where our purpose is to create excitement in the marketplace and inspire joy! As pioneers in Gift With Purchase (GWP), they transcend the ordinary, curating unique experiences tailored to their clients' promotional visions.

Role Overview

As a Key Account Manager (KAM), you will be the main point of contact forassigned clients, ensuring smooth execution of projects and delivering business value throughproactive account servicing, project tracking, and internal coordination. This is a client-facing,high-ownership role ideal for candidates with a passion for consumer marketing and experiencein FMCG or promotional campaigns.

Key Responsibilities

• Serve as the primary contact for key clients and brand teams
• Understand client goals and translate them into actionable briefs
• Coordinate project timelines, budgets, and deliverables
• Manage internal cross-functional teams (creative, sourcing, logistics)
• Prepare and present reports, updates, and performance metrics
• Support new business proposals and pitches when needed

Requirements

• 2-3 years experience in account management, client servicing, or brand execution
• Experience working with FMCG clients is a strong advantage
• Strong communication, coordination, and presentation skills
• Ability to work in a fast-paced, project-heavy environment
• Proficient in MS Office, Google Workspace; experience with CRM tools is a plus