Key Account & Customer Success Executive

Texchem Corporation Sdn Bhd; Seberang Perai; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading company in the customer service sector is looking for an Executive for Key Account & Customer Service in Penang, Malaysia. The role entails supporting daily sales operations, responding to customer requests, and strengthening customer relationships. Candidates with a Diploma or Degree in Business Administration and 1-3 years of related experience are preferred. Strong communication and coordination skills are essential for success in this position. Join our dynamic team and contribute to achieving organizational goals.

Qualifications

• 1-3 years of experience in customer service, sales support, or project coordination preferred.
• Strong communication and coordination skills.
• Able to work independently and as part of a team.

Responsibilities

• Support daily sales operations for internal and external needs.
• Respond to customer requests and complaints promptly.
• Review and verify customer orders before processing.
• Follow up on outstanding payments from customers.
• Strengthen customer relationships.
• Coordinate with other departments for smooth workflows.
• Prepare, schedule, and monitor assigned projects.

Skills

Communication skills

Coordination skills

Problem-solving

Detail-oriented

Education

Diploma or Degree in Business Administration or related field

Job description

A leading company in the customer service sector is looking for an Executive for Key Account & Customer Service in Penang, Malaysia. The role entails supporting daily sales operations, responding to customer requests, and strengthening customer relationships. Candidates with a Diploma or Degree in Business Administration and 1-3 years of related experience are preferred. Strong communication and coordination skills are essential for success in this position. Join our dynamic team and contribute to achieving organizational goals.