Junior Sales Operation Analyst

Motorola Solutions; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global technology company is seeking a Junior Sales Operations Analyst based in Penang. This role involves managing real-time operations and supporting planning and forecasting for both EMEA and APAC regions. Candidates should have a university degree, strong analytical skills, and proficiency in Excel. Responsibilities include verifying backlog data and preparing reports to assist regional directors. A collaborative mindset and excellent communication skills are essential for success in this position.

Qualifications

• Bachelor's degree, preferably in Economics, Business Administration, Finance, or Accounting.
• 1 year of experience in a data-driven or analytical environment, preferably in a Shared Service Center.
• Excellent written and spoken English.

Responsibilities

• Manage real-time operations for the APAC market.
• Verify and clear backlog data for global integrity.
• Create and distribute backlog reports for both regions.
• Collaborate with Sales Operations organization across regions.

Skills

Strong Excel skills

Analytical abilities

Problem-solving abilities

Attention to detail

Written and spoken English

Education

University degree in Economics or related field

Job description

Sales Operations Forecast & Planning team is a part of Sales organization and focuses on supporting the sales team primarily with preparing their sales plan/forecast, verifying the results, and managing opportunities. Team works closely with various departments within Motorola to support sales in achieving their orders and sales goals (Sales, Finance, Project, Supply chain, Strategy etc).

Job Description

Based in our Penang hub, the Junior Sales Operations Analyst will be an integral part of the Sales Operations team, providing critical analytical support for both the APAC and EMEA regions.

In this role, you will manage real-time operations for the APAC market while ensuring that all EMEA reporting and backlog management are completed and ready for European stakeholders at the start of their business day.

Dual-Region Planning

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Support the planning and forecasting teams for both the EMEA and APAC regions.

Backlog Management

Regularly verify and clear backlog data across both regions to ensure global data integrity.

Reporting & Analytics

Create and distribute regular backlog reports. Prepare actual performance results for regional leadership in both APAC and EMEA.

Tools & Development

Maintain and develop reporting tools for Orders, Sales, and other business-critical information.

Operational Support

Collaborate with the wider Sales Operations organization, providing coverage for team members across regions and managing ad-hoc tasks as required.

Strategic Reporting

Prepare ad-hoc reports to assist regional directors in identifying sales trends and operational bottlenecks.

Basic Requirements

• Education – University degree, preferably in Economics, Business Administration, Finance, or Accounting.
• Technical Skills – Strong Excel skills (Advanced formulas, Pivot Tables, and data visualization). Excellent analytical and problem-solving abilities with high attention to detail.
• Experience – 1 year of demonstrable experience in a data-driven or analytical environment (experience in a Shared Service Center is a plus).
• Soft Skills – Ability to work under pressure to meet strict month-end and quarter-end deadlines.
• Communication – Excellent written and spoken English.

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