Junior Release Manager

Luxoft; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology service provider in Kuala Lumpur is seeking a Release Manager to oversee software releases for a multi-year banking project. The ideal candidate will have 1-3 years of experience in release management with strong DevOps skills and proficiency in tools like Jira and Confluence. This role requires excellent communication and problem-solving abilities to ensure smooth deployments and incident management.

Qualifications

• 1 to 3 years of proficiency in Microsoft Excel.
• Experience with Jira and Confluence for tracking.
• Strong understanding of DevOps practices and CI/CD.

Responsibilities

• Define and manage release schedules, scope, and milestones.
• Design and implement deployment strategies for various environments.
• Prepare and maintain detailed release reports and documentation.

Skills

Proficiency in Microsoft Excel

Experience with Jira

Understanding of DevOps practices

Strong communication skills

Ability to work under pressure

Education

Bachelor's degree in Computer Science or related field

Tools

Excel

Jira

Confluence

Job description

Project description

Our Customer is a Leading bank headquartered in Singapore, implementing a front to back integrated platform for straight-through processing and risk management. This is a multi-year initiative where different projects run in concurrence across streams including new product initiatives, new entity roll-outs, and regulatory compliances. The project you will be working on is a multi-year initiative looking to implement market-risk FRTB IMA for the customer by 2025. This project is a great opportunity for you to gain or extend in-depth knowledge on FRTB IMA. We are seeking a highly organized and technically proficient Release Manager to oversee the planning, coordination, and execution of software releases across multiple environments. This role requires strong collaboration with development, QA, operations, and support teams to ensure smooth deployments and effective incident management.

Responsibilities

• Release Planning & Coordination:
• Define and manage release schedules, scope, and milestones.
• Coordinate cross-functional teams to ensure timely and successful releases.
• Maintain release calendars and communicate timelines to stakeholders.
• Deployment Strategy:
• Design and implement deployment strategies for various environments (Dev, QA, UAT, Production).
• Ensure rollback plans and contingency procedures are in place.
• Automate deployment processes using DevOps tools and CI/CD pipelines.
• Reporting & Documentation:
• Prepare and maintain detailed release reports, dashboards, and metrics using Excel and reporting tools.
• Document release notes, change logs, and post-release analysis.
• Tool Management:
• Administer and manage workflows in Jira for release tracking and issue resolution.
• Maintain documentation and collaboration spaces in Confluence.
• Incident & Problem Management (L3 Support):
• Lead resolution of critical incidents during and post-release.
• Manage L3 support tickets, ensuring timely root cause analysis and permanent fixes.
• Collaborate with support and engineering teams to improve system reliability.
• DevOps Integration:
• Work closely with DevOps teams to align release processes with CI/CD pipelines.
• Monitor build and deployment health across environments.

SKILLS

Must have

• 1 to 3 years of proficiency in Microsoft Excel (pivot tables, charts, formulas).
• Experience with Jira and Confluence for tracking and documentation.
• Strong understanding of DevOps practices, CI/CD pipelines, and automation tools.
• Knowledge of incident and problem management frameworks (ITIL preferred).
• Excellent communication and coordination skills.
• Ability to work under pressure and manage multiple releases simultaneously.

Nice to have

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Certification in ITIL, Agile, or DevOps methodologies.
• Experience with banking industry is a plus.