Junior IT Support Engineer – Hands-On & Growth

CTC Global; Klang City; On-site; MYR 30,000 - 40,000; Full time

Job summary

An IT solutions provider located in Malaysia is seeking an entry-level Technical Support professional. The role involves troubleshooting technical issues related to desktop hardware and applications, assisting with software installations, and ensuring compliance with service level agreements. Candidates should have a degree in IT or related fields, good communication skills, and a willingness to travel. The environment is fast-paced, requiring adaptability and the ability to work independently.

Qualifications

• Entry-level position suitable for fresh graduates with a focus on IT troubleshooting.
• Familiarity with Microsoft desktop applications is essential.
• Ability to communicate clearly is important.

Responsibilities

• Provide technical support for desktop hardware and applications.
• Assist with installation and configuration of operating systems and software.
• Participate in preventive maintenance tasks.

Skills

Basic IT troubleshooting

Customer support

Communication skills

Adaptability in fast-paced environments

Independent work

Education

Diploma or Bachelor’s in Computer Science/IT/Engineering

Job description

An IT solutions provider located in Malaysia is seeking an entry-level Technical Support professional. The role involves troubleshooting technical issues related to desktop hardware and applications, assisting with software installations, and ensuring compliance with service level agreements. Candidates should have a degree in IT or related fields, good communication skills, and a willingness to travel. The environment is fast-paced, requiring adaptability and the ability to work independently.