IT Systems & Support Technician (On-Site/Remote)

Dr Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company is seeking an IT Support Specialist in Selangor, Malaysia. The role involves maintaining IT systems, troubleshooting user issues, and managing IT assets. Candidates should have a Diploma or Bachelor’s Degree in IT or a related field, along with 1–3 years of experience in similar roles. Proficiency in Windows OS and Microsoft Office is essential. The successful applicant will work closely with users to resolve technical issues and support system operations.

Qualifications

• Minimum 1–3 years of working experience in IT support, system administration, or related roles.
• Professional certifications such as CompTIA A+, Network+, MCSA, or CCNA are an added advantage.
• Good communication and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for end-user IT support.
• Maintain an up-to-date inventory of all IT assets.
• Assist in the planning and rollout of new systems and software applications.
• Implement and enforce IT security policies.

Skills

Windows OS

Microsoft Office

Basic networking (LAN/WAN)

Active Directory

Problem-solving

Interpersonal skills

Education

Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems

Tools

CompTIA A+

Network+

MCSA

CCNA

Job description

A technology services company is seeking an IT Support Specialist in Selangor, Malaysia. The role involves maintaining IT systems, troubleshooting user issues, and managing IT assets. Candidates should have a Diploma or Bachelor’s Degree in IT or a related field, along with 1–3 years of experience in similar roles. Proficiency in Windows OS and Microsoft Office is essential. The successful applicant will work closely with users to resolve technical issues and support system operations.