IT Support Technician (Onsite/Remote) – Windows, Cloud & Networks

HPE Solutions; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT services provider is seeking an IT Technical Support for Petaling Jaya and Kuala Lumpur. Responsibilities include onsite and remote troubleshooting of software applications, ticket handling, and providing security support. Candidates should have a Diploma in Information Technology and preferably three years of technical support experience. Willingness to work overtime and the ability to manage time effectively with clients are essential. Good performance can lead to a permanent position.

Qualifications

• 3 years IT technical support experience preferred.
• Good performance may lead to permanent position.
• Willing to work overtime as needed.

Responsibilities

• Provide onsite and remote troubleshooting for software applications.
• Handle technical issues and escalate tickets as necessary.
• Support walk-in customers and provide security assistance.

Skills

IT Technical Onsite troubleshooting

Remote troubleshooting

Ticket handling

Microsoft cloud support

Network support

Education

Diploma in Information Technology

Job description

A leading IT services provider is seeking an IT Technical Support for Petaling Jaya and Kuala Lumpur. Responsibilities include onsite and remote troubleshooting of software applications, ticket handling, and providing security support. Candidates should have a Diploma in Information Technology and preferably three years of technical support experience. Willingness to work overtime and the ability to manage time effectively with clients are essential. Good performance can lead to a permanent position.