Inside Sales Representative (Contract)

PositiveLinks Asia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a candidate to manage inbound leads and support customers. The ideal candidate will have a bachelor's degree, possess excellent communication skills in English, and at least one year of customer-facing experience. You will collaborate with APAC teams to drive outbound campaigns and help prospective customers achieve their goals. This position is ideal for someone motivated to excel in the tech industry.

Qualifications

• 1+ years of previous customer-facing or remote-selling experience.
• Excellent written and verbal communication skills in English.
• Motivation to learn and advance in a successful software organization.

Responsibilities

• Receive and qualify inbound leads related to your technology area.
• Collaborate with APAC marketing and strategic business development teams.
• Support prospective customers with value-adding contact.

Skills

Customer-facing experience

Outbound sales development

Written and verbal communication skills

Engaging conversation skills

Knowledge of technology trends

Education

Bachelor's or technical degree

Job description

Responsibilities

• Receive and qualify inbound leads related to your technology area.
• Collaborate with the Asia Pacific (APAC) marketing and strategic business development teams to run targeted outbound campaigns.
• Support prospective customers with relevant, value-adding contact that helps them progress their initiatives and achieve their goals.
• Learn extensively about your technology area both by participating regularly in coaching sessions with the strategic business development team and through your own initiative.
• Keep an up-to-date knowledge of the industry competitive position within it.
• Plan your daily and weekly activities to achieve quarterly pipeline generation and booking targets.
• Maintain accurate and updated activity, lead, and pipeline records.
• Provide regular and ad-hoc activity and forecast reports to senior management.

Key Requirements

• 1+ years of previous customer-facing or remote-selling experience; successful record performing outbound sales development activities is a plus.
• Bachelor's or a technical degree.
• Excellent written and verbal communication skills in English.
• Ability to hold engaging conversations with prospective customers and share cloud vision in a compelling manner.
• Ability to demonstrate value and guide conversations with prospective customers forward; ability to deal with technology requirements that might be non-standard.
• Demonstrable knowledge of a buying cycle within an IT organization, preferably around new, emerging technology initiatives and the business drivers that they support.
• Good understanding of current technology trends and market conditions.
• Motivation to learn and advance in a successful software organization.
• Flexibility and adaptability to excel in a newly established team.