Indoor Hardware Support Specialist

QubeApps; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Kuala Lumpur is seeking an individual to assist with preparing and verifying hardware for delivery. The ideal candidate should have a minimum Diploma in Computer & IT, possess good communication skills, and be able to multitask effectively. Responsibilities include order preparation, troubleshooting faulty hardware, and generating reports on new technology. Benefits include annual leave, medical insurance, and performance bonuses. Proficiency in Bahasa Malaysia, English, and Mandarin is required for this role.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Medical Insurance

Training Provided

Allowance Provided

5 Working Days

Performance Bonus

Qualifications

• Minimum Diploma level education in Computer & IT or relevant fields.
• Able to converse in Bahasa Malaysia, English, and Mandarin.
• Good communication skills and ability to maintain good relationships.

Responsibilities

• Preparing and verifying hardware before delivery to customers.
• Order preparation and serial number recording.
• Assist the team with hardware repairs when needed.
• Test and generate reports on new hardware technology.
• Troubleshoot and repair faulty hardware.
• Organize and monitor case numbering records in the ticketing system.
• Deliver orders to customers when required.

Skills

Basic understanding of IT hardware and software

Good communication skills

Multitasking

Proactive at work

Independent problem-solving

Ability to converse in Bahasa Malaysia, English, and Mandarin

Education

Minimum Diploma in Computer & IT or relevant fields

Job description

Requirement

• Minimum Diploma level education in Computer & IT, or relevant fields. SPM Graduates are welcome to apply.
• Basic understanding of IT hardware and software.
• Able to take initiative, be proactive at work, and independent in problem-solving.
• Able to multitask and commit to meeting deadlines.
• Ability to work independently and be a good team player.
• Good communication skills and ability to maintain good relationships with all stakeholders.
• Able to converse in Bahasa Malaysia, English and Mandarin.
• Willing to travel outstation when required.
• Having own transport and a GDL license is an added advantage.

Responsibility

• Preparing and verifying hardware before delivery to customers.
• Order preparation and serial number recording.
• Assist the team with hardware repairs when needed.
• Test and generate reports on new hardware technology.
• Troubleshoot and repair faulty hardware.
• Organize and monitor case numbering records the ticketing system.
• Deliver orders to customers when required.
• Any ad hoc tasks assigned from time to time by management.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days
• Performance Bonus

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.