HR Operations Specialist: Onboarding, T&A & Helpdesk

Cognizant; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global IT services provider is seeking a detail-oriented HR Operations Executive in Kuala Lumpur. In this role, you will manage Attendance & Time processes, support onboarding, and resolve HR queries through a helpdesk system. Candidates should have 4-6 years of HR Operations experience, proficiency in SAP SuccessFactors, and strong communication skills. This position offers the opportunity to work in a dynamic environment, with immediate joining available.

Qualifications

• 4-6 years of experience in HR Operations or related roles.
• Experience in managing Helpdesk/Ticketing tools for large firms.
• Strong understanding of local statutory and labor laws.

Responsibilities

• Support end-to-end Attendance & Time management processes.
• Handle high ticket volumes and resolve HR queries.
• Maintain and manage the Time and Attendance system.

Skills

Attention to Detail

Problem Solving

Communication

Excel Proficiency

Education

Bachelor’s degree in Business Administration or Human Resources

Tools

SAP SuccessFactors

HRMS systems

Job description

A global IT services provider is seeking a detail-oriented HR Operations Executive in Kuala Lumpur. In this role, you will manage Attendance & Time processes, support onboarding, and resolve HR queries through a helpdesk system. Candidates should have 4-6 years of HR Operations experience, proficiency in SAP SuccessFactors, and strong communication skills. This position offers the opportunity to work in a dynamic environment, with immediate joining available.