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A leading food and beverage enterprise in Malaysia is seeking an HR Manager to oversee HR operations across multiple outlets. Responsibilities include managing employee lifecycle, payroll processing, and resolving HR issues. Ideal candidates should have at least 3 years of HR experience, particularly in the hospitality sector, and a strong background in compliance and employee relations. This role offers a dynamic work environment focused on enhancing staff satisfaction and operational efficiency.
Oversee HR operations across all outlets, ensuring compliance with company policies and local labor laws.
Oversee lifecycle for all employees, including recruitment, onboarding, performance reviews and offboarding.
Provide day-to-day HR support and guidance to outlet managers to resolve operational HR matters effectively.
Supervise the full payroll process for all employees, ensuring salaries are processed accurately and on time. Ensure adherence to statutory contributions (e.g., EPF, SOCSO, income tax) and regulatory requirements. Investigate and resolve any payroll discrepancies in a timely manner.
Handle employee grievances, disciplinary issues and workplace disputes in accordance with labor laws and company policies. Manage and oversee any IR matters, including investigations, misconduct cases and disputes with employees. Represent the company in IR-related negotiations, conciliations or other legal proceedings.
Promote a positive and respectful working environment through proactive employee engagement initiatives. Lead retention programs and welfare initiatives to enhance staff satisfaction and reduce turnover.
Track and report key HR metrics such as turnover rate, payroll costs and absenteeism to senior leadership. Analyse data and provide strategic recommendations to improve HR processes and operational efficiency across outlets.
Your application will include the following questions:
Hospitality & Tourism 51-100 employees
Shenzhen Gan Tang Ming Shan Food Co., Ltd. was established in 2009, stores all over China in more than 72 main large cities. As of July 2017, the total number of stores in China is 211 and has a more than 2000 square meters of the central kitchen, two large area of nearly 20,000 square meters of warehousing logistics and distribution center. The total number of employees is about 10,000 people. The company now has a "TANYU" Charming Grilled Fish, "Sajiao", This two are the most popular restaurant brands, and operating "Huang Ji-huang three juice stew pot." Companies have also become the TOP catering group in china. Business objectives is to constantly work hard for the development of nutrition, health, environmental protection products, and strive to become China's food industry leader. Looking forward, we are now opening the store in Singapore. We uphold the same service concept and management model from China, We strive to allow Singapore customers to enjoy the same pleasant dining experience. We welcome you to join us and create brilliant!
Kuala Lumpur City Centre, Kuala Lumpur, MY