Housekeeping Supervisor

Traksons Corporation (M) Sdn Bhd; Port Dickson; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company in Port Dickson is seeking a Housekeeping Supervisor to manage housekeeping operations. The ideal candidate will have a minimum diploma in hospitality management and at least 3 years of experience in housekeeping, including supervisory experience. Responsibilities include supervising staff, conducting inspections, and ensuring compliance with cleanliness standards. The position offers flexible scheduling, health insurance, and opportunities for promotion.

Benefits

Flexible schedule

Free parking

Health insurance

Meal provided

Opportunities for promotion

Parental leave

Maternity Leave

Compassionate leave

Qualifications

• Minimum Diploma in Hospitality Management or equivalent.
• At least 3 years of experience in housekeeping, with 1–2 years in a supervisory role.
• Strong leadership and organizational skills.

Responsibilities

• Supervise and assign duties to Room Attendants and Laundry staff.
• Conduct inspections of guest rooms and public areas to ensure cleanliness.
• Prepare daily housekeeping reports for the Executive Housekeeper.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Education

Diploma in Hospitality Management or equivalent

Job description

Requirements

• Minimum Diploma in Hospitality Management or equivalent.
• At least 3 years of experience in housekeeping, with 1–2 years in a supervisory role, preferably in a hotel or resort.
• Strong leadership and organizational skills.
• Good communication and interpersonal abilities.
• Knowledge of housekeeping procedures, cleaning techniques, and safety standards.
• Able to work shifts, weekends, and public holidays.
• Physically fit and attentive to detail.

Responsibilities

• Supervise and assign duties to Room Attendants, Public Area Attendants, and Laundry staff.
• Conduct daily inspections of guest rooms, public areas, and back‑of‑house facilities to ensure cleanliness and readiness.
• Monitor housekeeping supplies and equipment to ensure proper usage and inventory control.
• Ensure rooms are cleaned and released according to the resort’s SOP.
• Ensure all rooms and public areas meet cleanliness and presentation standards.
• Report and follow up on maintenance issues with the Maintenance Department.
• Verify that all amenities, linens, and supplies are properly stocked and replaced.
• Lead, guide, and motivate the housekeeping team to maintain high performance and discipline.
• Conduct briefings before and after shifts to assign duties and review performance.
• Train new staff on cleaning standards, guest service etiquette, and safety procedures.
• Handle guest requests or complaints promptly and professionally.
• Coordinate with the Front Office regarding room status updates (vacant, occupied, OOO, OOS).
• Ensure special room arrangements (VIP setups, group arrivals) are completed on time.
• Ensure all staff comply with health, safety, and hygiene standards.
• Monitor the proper use of cleaning chemicals and equipment.
• Report any accidents, damages, or lost‑and‑found items according to procedure.
• Prepare daily housekeeping reports and submit updates to the Executive Housekeeper.
• Maintain attendance records and update the duty roster.
• Assist in monthly inventory checks and requisitions for cleaning materials.

Benefits

• Flexible schedule
• Free parking
• Health insurance
• Meal provided
• Opportunities for promotion
• Parental leave
• Maternity Leave
• Compassionate leave