Housekeeping Assistant (Sunway Biz Hotel Georgetown)

Sunway Biz Hotel (Georgetown); George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local hotel in Georgetown is seeking a Housekeeping Assistant to maintain cleanliness and ensure guest satisfaction. Responsibilities include greeting guests, performing room cleaning, and reporting on room status. Candidates with a minimum SPM qualification, experience in housekeeping, or fresh graduates are welcome. Basic communication skills in English and Bahasa Malaysia are required.

Qualifications

• Possess minimum SPM qualification.
• Experience in Housekeeping in hotel industry is an advantage.
• Fresh graduates are welcome.

Responsibilities

• Greet guests and provide appropriate hospitality services.
• Perform room cleaning according to the procedure.
• Check and report room status to the superior.
• Prepare daily room status reports.
• Ensure the furniture, mirrors, and windows are in good condition.
• Replenish supplies in guest rooms when needed.
• Vacuum carpets of room, corridor, and elevator landing areas.
• Prepare and replenish the trolley for the next day.

Skills

Basic written and verbal communication skills in English

Basic written and verbal communication skills in Bahasa Malaysia

Reliability

Responsibility

Commitment

Education

Minimum SPM qualification

Job description

Housekeeping Assistant (Sunway Biz Hotel Georgetown)

• Greet and offer appropriate hospitality services in a courteous manner to the guests.
• Perform room cleaning at the assigned floors according to the procedure.
• Check and report the room status to the superior.
• Prepare daily room status report.
• Check and ensure the furniture, mirrors and windows in room in good condition.
• Replenish supplies in guest rooms when needed.
• Vacuum the carpets of room, corridor and guest elevator landing areas.
• Prepare, arrange & replenish the trolley for next day before end of shift.
• Report to superior immediately if found any damages or missing items in the room.
• Report the defects to superior if found any.
• Report Lost & Found items to superior immediately if found any.

Requirements

• Possess minimum SPM qualification.
• Possess working experience in Housekeeping in hotel industry or relevant industry will be added advantage.
• Basic written and verbal communication skills in English and Bahasa Malaysia.
• Responsible, reliable and committed.
• Fresh graduates are welcoming.