Hotel Operations Leader: Elevate Guest Experience & Profit

Hilton; Malacca City; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global hospitality company is seeking an Operations Manager for their hotel in Malacca City. This role entails overseeing all hotel departments such as Front Desk, Food & Beverage, and Housekeeping to ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, commercial acumen, and experience in managing direct reports. This position offers a full-time schedule and opportunities for professional growth in a leading hospitality environment.

Qualifications

• Experienced in hospitality management.
• Proficient in English to meet business needs.
• Experience in Food and Beverage and Rooms Management preferred.

Responsibilities

• Oversee hotel operational departments to ensure customer satisfaction.
• Support strategic hotel management and maintain working relationships with senior colleagues.
• Conduct routine inspections and manage all direct reports professionally.

Skills

Hospitality

Leadership

Teamwork

Commercial acumen

Proficient in English

Flexibility

Tools

Microsoft Office

Job description

A global hospitality company is seeking an Operations Manager for their hotel in Malacca City. This role entails overseeing all hotel departments such as Front Desk, Food & Beverage, and Housekeeping to ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, commercial acumen, and experience in managing direct reports. This position offers a full-time schedule and opportunities for professional growth in a leading hospitality environment.