Head of HR (Shah Alam)

JYJ Career; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

A growing retail business in Malaysia is seeking an HR Head to lead Human Resources and oversee IT and Office Administration. This role involves developing HR strategies, driving culture transformation, and ensuring compliance with local labor laws. The ideal candidate will have a Bachelor's degree and at least 10 years of senior HR leadership experience, demonstrating strong leadership and stakeholder management skills. The position offers an opportunity to shape organizational capability across multiple countries.

Qualifications

• Minimum 10 years of senior HR leadership experience, managing regional teams.
• Proven success in shaping group-wide people strategies.
• Deep knowledge of Malaysian labour law and regional compliance.

Responsibilities

• Lead the group-wide Human Resources strategy, aligning initiatives with business growth.
• Develop and lead the HR team across multiple countries in Asia.
• Drive culture transformation and employee engagement.

Skills

Leadership

Communication

Stakeholder Management

Transformation Management

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Job description

We are a growing retail business with a strong presence in Malaysia, Singapore, and across Asia, as well as in Middle East. As we prepare for our next phase of growth, including a potential public listing, we are seeking a strategic HR Head to lead Human Resources with oversight of IT and Office Administration. This role will ensure our people, culture, and systems are well-positioned to drive long-term business success.

Key Responsibilities

• Lead the group-wide Human Resources strategy, aligning people initiatives with business growth and long-term organisational sustainability.
• Develop and lead the HR team across Malaysia, Singapore, Indonesia, Thailand, the Philippines, and Middle East, covering talent acquisition, succession planning, leadership development, performance management, and compensation & benefits.
• Design organisational structures, workforce plans, and capability-building frameworks to support retail and events operations across all regions.
• Drive culture transformation, employee engagement, and change management to build a high-performance, future-ready organisation.
• Ensure governance of HR policies, compliance, and risk management across all markets, maintaining alignment with local labour laws and international best practices.
• Develop leadership pipelines and succession plans to strengthen organisational capability and readiness for growth.
• Provide guidance and oversight to the IT department, ensuring systems, infrastructure, and POS retail platforms are secure, scalable, and aligned with operational needs.
• Support IT system enhancements and initiatives to improve operational efficiency and retail service quality.
• Oversee Office Administration, including facilities, employee and corporate insurance, procurement, and maintenance, ensuring effective governance and cost efficiency.
• Mentor and develop HR, IT, and Administration leadership teams, fostering cross-functional collaboration and alignment with business objectives.
• Strengthen insurance and risk management frameworks to provide comprehensive employee coverage, corporate protection, and business continuity

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 10 years of senior HR leadership experience, with proven success in managing regional teams.
• Demonstrated ability to shape group-wide people strategies, with oversight of IT and Administration functions.
• Deep knowledge of Malaysian labour law with exposure to regional compliance.
• Strong leadership, communication, and stakeholder management skills.
• Forward-thinking leader with hands‑on execution capability, able to influence at senior levels and drive transformation.