Head of Business Consulting Services, APAC

SWIFT; Kuala Lumpur; Hybrid; MYR 404,000 - 567,000; Full time

Job summary

A global financial services leader is seeking a seasoned professional to lead their APAC Business Consulting Services team. This position requires expertise in banking and payments, and strong team management skills. The successful candidate will be responsible for overseeing presales and deployment of consulting services while developing strategic initiatives that align with the organization's goals. The role demands excellent communication and stakeholder management, alongside a deep understanding of the evolving financial market landscape in APAC. Flexibility to travel is essential.

Benefits

Competitive compensation

Career development opportunities

Inclusive work environment

Flexibility to travel

Qualifications

• At least 8-10 years of work experience with 3 years in banking and payments.
• Strong expertise in Swift Products and financial services.
• Excellent relationship-building skills with internal and external stakeholders.
• Familiarity with APAC financial markets landscape.
• Proven experience in people and team management.
• Demonstrated experience leading transformational change.
• Fluency in English and another Asian language preferred.
• Flexibility and availability to travel within APAC.

Responsibilities

• Lead and manage the APAC Business Consulting Services team.
• Engage with Business Development and Professional Services teams.
• Oversee presales and delivery of consulting services.
• Develop strategic vision for consulting services.
• Continuously evaluate market trends and customer needs.

Skills

Team management

Stakeholder management

Strong communication skills

Financial industry expertise

Change mindset

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000VES: financial institutions.

You will be leading the APAC Business Consulting Services team. This team focuses on 5 streams: Essentials & Platform Services, Data & Analytics Services, Financial Crime Compliance (FCC) Services, Training and Learning Services, and Business Advisory Services. Your role will cover the daily management of the APAC Business Consulting Services, together with the shift towards value-added Business Advisory services.

You will engage with the Business Development, other Professional Services teams in APAC, and act as a:http://Use. You will also ensure alignment in the region and across regions. Your goal is to lead the team in delivering high quality business consulting services that meet the market needs, together with exploring new services opportunities around advisory services. This role requires presales and scoping, strategic vision, capability of internal and external collaborations with various stakeholders and thorough understanding on the development of പ്രത financial markets.

What to expect:

Leadership and Team management:

• Lead, motivate, and manage a team of business consultants within APAC.
• Set a clear vision, mission, and goals for the team,ウ&lt aligned with the company priorities.
• Oversee team operations, holling knowledge management, presales activities,MBOL numbering арқилиқ pipeline management, backlog prioritization, and team occupation.
• Foster continuous professional growth through coaching, mentoring, and tailored development plans for team members.
• Promote collaboration and innovation within and across the team to deliver high-quality business consulting services to clients.

Portfolio Management and Evolution, including presales:

• Oversee presales and delivery of business consulting services in APAC, including complex scoping.
• Collaborate with the BD teams, supporting them in payable and community-based business related activities.
• Lead and support the evolution of consulting initiatives with a primary focus on Instant and Frictionless Transactions, covering most of the Swift Essentials solutions.

Strategic Vision, Collaboration and Market Awareness:

• Develop and execute a strategic vision for the business consulting services within APAC, in accordance with Swift’s strategy, vision and mission. وصلت>You li>
• Liaise with key stakeholders across regions, and with Products teams for global awareness and alignment.
• Continuously evaluate and adapt the strategy to meet customer needs and market dynamics.
• Stay informed about industry trends, market developments, and evolving initiatives to provide valuable and relevant services to customers.

What will make you successful:

• At least 8-10 years of work experience with 3 years in banking and payments and/or securities businesses.

• Strong expertise in Swift Products, Services and financial services industry.

• Excellent stakeholder management and relationship-building skills. Strong interpersonal and communication skills, including listening skills to deal with a wide range of internal and external stakeholders across regions.

• Familiarity with APAC’s evolving financial markets landscape and key players.

• Proven people and team management experience, with the ability to align the team towards the company strategy and foster teamwork in a highly remote environment/%}.

• Demonstrated change mindset, or experience leading transformational change activities.

• Language: English and another Asian language preferred with good proficiency in writing, speaking, listening, and reading.

• Flexibility and availability to travel, on a needed basis (APAC).

What we offer

• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in :, where everyone’s voice counts and where you can reach your full potential.

If you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.