Growth-Driven Digital Marketing Client Partner

Exabytes Network Sdn Bhd; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A cutting-edge tech firm in Penang is seeking a Digital Marketing Client Relationship Executive to manage SME client accounts and drive growth through strategic insights. You will leverage your two-plus years of client-facing experience and digital marketing expertise to guide clients on their digital journey. Proficiency in both English and Mandarin is essential for effective communication. This role offers an opportunity to make a measurable impact while growing alongside the company in an encouraging environment.

Benefits

Competitive salary

Performance-based incentives

Continuous learning opportunities

Collaborative team environment

Qualifications

• Minimum of 2 years in account management or client success, preferably in digital marketing.
• Excellent verbal and written communication skills.
• Ability to discuss digital marketing concepts, including SEO and SEM.

Responsibilities

• Manage and grow relationships with SME clients.
• Conduct monthly/quarterly business reviews.
• Coordinate communication between clients and internal teams.
• Identify upsell opportunities and manage renewals.
• Guide clients through onboarding.

Skills

Strong Communication Skills

Client Relationship Management

Digital Marketing Knowledge

Bilingual Proficiency (English & Mandarin)

Proactive Mindset

Job description

A cutting-edge tech firm in Penang is seeking a Digital Marketing Client Relationship Executive to manage SME client accounts and drive growth through strategic insights. You will leverage your two-plus years of client-facing experience and digital marketing expertise to guide clients on their digital journey. Proficiency in both English and Mandarin is essential for effective communication. This role offers an opportunity to make a measurable impact while growing alongside the company in an encouraging environment.