Graphic Designer

Respond.io; Kuala Lumpur; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A dynamic technology company based in Kuala Lumpur is seeking a Graphic Designer to create visually compelling designs that enhance its digital presence and engage audiences. This role involves designing impactful visual content while collaborating closely with marketing and product teams. Candidates should have a Bachelor’s degree in Graphic Design and at least 2 years of experience in a similar environment. Proficiency in Figma and Adobe Creative Suite is essential, along with excellent communication skills.

Benefits

Competitive compensation package

Medical allowance

Flexible working environment

Qualifications

• 2+ years of professional graphic design experience, preferably in a tech or digital marketing environment.
• Strong portfolio showcasing high-end digital design skills and creative thinking.
• A team player with the ability to thrive in a fast-paced startup environment.

Responsibilities

• Design stunning visuals and animations for digital platforms, enhancing user engagement.
• Collaborate with marketing, content, and product teams to ensure visuals communicate our message.
• Uphold and evolve the brand’s visual identity to maintain consistency across all content.

Skills

Figma

Adobe Creative Suite (Photoshop, Illustrator, After Effects)

Web design best practices

Responsive web design

Excellent communication skills in English

Education

Bachelor's degree in Graphic Design, Visual Communication, or related field

Tools

Webflow

Framer

Builder.io

Job description

Location: Kuala Lumpur, Malaysia

Role: Graphic Designer

Department: Marketing

Mode: Full-time

About Respond.io

Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email – all in one place.

Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io enables fast-growing companies around the world to capture, convert, and retain customers at scale.

We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management!

Our Culture

At respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:

• Solve Customer Problems: Every effort must solve real customer pain points. No guesswork–just real feedback and clear value!
• The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful–it gets us moving fast.
• 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait–clear goals come first.
• Be Direct: We give honest feedback, and tackle problems head‑on. Clarity moves us forward!
• Own It and Support Each Other: We step up, help out, and drive outcomes–together.
• Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!

Role Description

We are hiring a Graphic Designer to create visually compelling designs and animations that enhance our digital presence and engage our audience. This role focuses on executing high-quality visual content while contributing creative ideas that support our brand and marketing goals.

This role works closely with Marketing and Product teams on a day-to-day basis to transform concepts and messaging into impactful visual assets across multiple platforms.

Responsibilities

• Design stunning visuals and animations for digital platforms, enhancing user engagement.
• Collaborate with marketing, content and product teams to ensure visuals effectively communicate our message and align with our brand's goals.
• Develop high-quality visual content for multiple platforms, utilizing modern design trends and tools to deliver impactful, brand‑aligned work.
• Uphold and evolve the brand’s visual identity to maintain consistency and cohesiveness across all visual content.
• Stay current with emerging design trends, creative AI tools, and best practices, and proactively introduce innovations that improve efficiency and quality.

Qualifications

• Bachelor's degree in Graphic Design, Visual Communication, or related field.
• 2+ years of professional graphic design experience, preferably in a tech or digital marketing environment.
• Strong proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, After Effects).
• Strong portfolio showcasing high-end digital design skills and creative thinking.
• Knowledge of best practices in web design and experience with responsive web design.
• Excellent communication skills in English, with an ability to clearly explain complex visual ideas verbally and in writing.
• A team player with the ability to thrive in a fast-paced startup environment.
• Experience with no-code web builders (webflow, framer, builder.io) and animation is preferred.

Here's what's in for you

• A high-impact role leading AI search innovation in a scaling global SaaS company.
• Close collaboration with senior Marketing leadership and direct exposure to strategic decision-making.
• Significant opportunity for growth, ownership, and influence as AI-driven innovations continue to expand.
• A fast-paced, intellectually stimulating environment that values and rewards proactive thinking and experimentation.
• Competitive compensation package.
• Medical allowance to support your health and wellbeing.
• Flexible working environment and hybrid working hours that support sustainable performance.