Global Mortgage Specialist - Wealth & Banking

HSBC; Johor Bahru; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading bank in Johor Bahru seeks a motivated Mortgage Specialist to drive mortgage business growth and ensure high customer service standards. The right candidate will collaborate with the team and engage effectively with customers to meet their financial needs. Requirements include a minimum SPM qualification and 1-3 years of relevant experience. This role offers an exciting opportunity to make an impact in a supportive banking environment.

Qualifications

• 1-3 years of experience in mortgage products in banks or financial institution.
• Proficient in English and local language.
• Strong customer focus with a quality service mindset.

Responsibilities

• Grow the Mortgage business and cross-sell retail banking products.
• Ensure opportunities are identified and customer needs are met.
• Maintain high standards of customer service as per bank’s standards.

Skills

Customer relationship management

Sales management skills

Interpersonal communication

Financial analysis

Education

SPM

Job description

A leading bank in Johor Bahru seeks a motivated Mortgage Specialist to drive mortgage business growth and ensure high customer service standards. The right candidate will collaborate with the team and engage effectively with customers to meet their financial needs. Requirements include a minimum SPM qualification and 1-3 years of relevant experience. This role offers an exciting opportunity to make an impact in a supportive banking environment.