Global Front Desk Lead — Guest Experience

Club Med; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned resort management company is seeking a Front Desk Manager for its location in Kuching, Malaysia. The role involves overseeing and motivating an international team, coordinating reception activities, and ensuring guest satisfaction. Ideal candidates will be sociable, multilingual, and experienced in team leadership. This position offers the chance to engage in various resort activities and is open to people with disabilities.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Proficient in at least two languages.
• Experience in team leadership and motivation.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate all reception activities.
• Develop local sales in the resort.
• Ensure compliance with health and safety rules.

Skills

Sociability

Problem-solving skills

Multilingual communication

Job description

A renowned resort management company is seeking a Front Desk Manager for its location in Kuching, Malaysia. The role involves overseeing and motivating an international team, coordinating reception activities, and ensuring guest satisfaction. Ideal candidates will be sociable, multilingual, and experienced in team leadership. This position offers the chance to engage in various resort activities and is open to people with disabilities.