Retail Sales Assistant

FastJobs; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Lumpur is hiring a Full Time Retail Sales Assistant. The candidate will focus on maintaining retail operations and providing exceptional customer service. Responsibilities include welcoming customers, assisting with purchases, and resolving enquiries professionally. The ideal candidate should be fluent in English and Bahasa Malaysia, with strong communication skills and previous retail experience preferred. Opportunities for professional development and career progression are offered.

Benefits

On-the-job training

Friendly working environment

Structured career progression

EPF, SOCSO and EIS provided

Travel allowance

Medical claims for confirmed employees

Qualifications

• Ability to communicate effectively in English and Bahasa Malaysia; knowledge of Mandarin/Tamil is a plus.
• Previous retail experience is an advantage.
• Able to adapt to using outlet POS systems.

Responsibilities

• Maintain in-store retail operations standards.
• Assist customers in identifying and purchasing products.
• Handle customer enquiries and resolve complaints.
• Share brand and product knowledge with customers.
• Oversee weekly restocking and inventory updates.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Tools

POS system

Credit card terminals

Job description

Full Time Retail Sales Assistant - MONTIGO @ Sunway Putra Mall (Opening On Feb 2026)

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.
• Medical claims for confirmed employees.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.