Full Time Retail Sales Assistant - CASEBANG @ IOI City Mall

FastJobs; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company is seeking a Full Time Retail Sales Assistant for their outlet at IOI City Mall. The ideal candidate should be customer-oriented and possess strong communication skills to drive sales and improve customer experience. Responsibilities include maintaining store standards, assisting customers, and managing inventory. Benefits include ongoing training, a friendly working environment, and structured career progression. Fluency in English and Bahasa Malaysia is essential, and previous retail experience is advantageous.

Benefits

On-the-Job training

Friendly working environment

Career progression

Qualifications

• Fluent communication in English and Bahasa Malaysia; Mandarin/Tamil is a plus.
• Ability to use POS systems and credit card terminals.
• Strong communication and interpersonal skills.
• Previous retail experience is preferred.

Responsibilities

• Maintain high standards in retail operations.
• Assist customers with product selection and purchases.
• Resolve customer enquiries and complaints professionally.
• Share brand and product knowledge with customers.
• Update inventory and oversee restocking.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Communication and interpersonal skills

Customer-oriented

Job description

Full Time Retail Sales Assistant - CASEBANG @ IOI City Mall

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.

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