Front Office Host & Guest Services Specialist

Hyatt Centric; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hotel chain in Malaysia is seeking a Front Office Host to provide excellent service to customers and ensure the smooth operation of the Front Desk. The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism Management and at least 2 years of experience in hotel operations. Excellent communication skills in English and Chinese, along with strong interpersonal skills, are essential. Join a dynamic team focusing on delivering outstanding customer experiences.

Qualifications

• Minimum of 2 years’ work experience in hotel operations.
• Fluent in English and Chinese.

Responsibilities

• Provide excellent and consistent service to customers.
• Ensure smooth running of Front Desk / Concierge / Guest Service Center.

Skills

Excellent communication skills in English

Strong customer service skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism Management

Job description

A premier hotel chain in Malaysia is seeking a Front Office Host to provide excellent service to customers and ensure the smooth operation of the Front Desk. The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism Management and at least 2 years of experience in hotel operations. Excellent communication skills in English and Chinese, along with strong interpersonal skills, are essential. Join a dynamic team focusing on delivering outstanding customer experiences.