Front Office Cum Digital Marketing

Usima Forest Resort; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A resort in Malaysia is seeking a professional to manage customer check-in and check-out processes, oversee social media platforms, handle customer calls, and create engaging digital content. The ideal candidate will ensure a consistent branding experience across channels while responding to customer inquiries efficiently.

Responsibilities

• Manage customer check-in and check-out processes efficiently and professionally.
• Oversee and maintain the company’s social media platforms to ensure consistent branding and engagement.
• Handle incoming calls and respond to customer messages promptly and courteously.
• Create and publish digital content across the company’s social media channels to enhance visibility and outreach.

Job description

Manage customer check-in and check-out processes efficiently and professionally.

Oversee and maintain the company’s social media platforms to ensure consistent branding and engagement.

Handle incoming calls and respond to customer messages promptly and courteously.

Create and publish digital content across the company’s social media channels to enhance visibility and outreach.