Front Desk Executive

Asal Integrative Healthcare Sdn Bhd; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare institution is looking for a receptionist in Petaling Jaya, Malaysia. Candidates must be Malaysian citizens or permanent residents, with proficiency in Mandarin. This role is suitable for fresh graduates as full training will be provided. Responsibilities include welcoming patients, managing appointments, and supporting administrative tasks. The position offers several benefits including annual leave and medical leave.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Travel Claims

Birthday Claims

Education Funds

Special Mental Health Leaves

Qualifications

• Malaysian Citizens or Permanent Residents only.
• Fresh graduates welcome, full training provided.
• Experience as a receptionist in clinics or hotels is an advantage.

Responsibilities

• Welcome patients and visitors warmly.
• Manage appointment scheduling and patient records.
• Handle calls and direct them appropriately.
• Maintain a neat and presentable reception area.
• Support day-to-day administrative tasks.

Skills

Proficiency in Mandarin

Strong communication skills

Interpersonal skills

Teamwork spirit

Familiarity with medical office software

Job description

Job Overview

Career advancement across holding company and 3 healthcare subsidiaries, professional development and personal growth.

Malaysian Citizens or Permanent Residents only. Proficiency in Mandarin strictly required.

Fresh graduates are welcomed – full training will be provided. Experience in clinics or hotels as receptionist is an advantage.

Qualifications

• Malaysian Citizens or Permanent Residents only
• Proficiency in Mandarin is strictly required
• Fresh graduates are welcomed – full training will be provided
• Experience in clinics or hotels as receptionist is an advantage
• Comfortable using medical office software, EHR systems & basic office tools
• Strong communication & interpersonal skills
• Caring, empathetic and professional personality
• Able to maintain confidentiality & uphold ethical standards
• Good teamwork spirit

Additional Values

• Communicate well with people of all backgrounds
• Caring and patient-centred
• Show initiative, responsibility and teamwork
• Extra contributions may lead to monetary incentives and additional staff rewards

Responsibilities

• Welcome patients & visitors with warmth and professionalism
• Manage appointment scheduling, patient records, billing & insurance inquiries
• Handle incoming calls and direct them appropriately
• Keep the reception & waiting area neat and presentable
• Support day-to-day administrative tasks to ensure smooth clinic operations

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Travel Claims
• Birthday Claims
• Education Funds
• Special Mental Health Leaves