Fresher: Ground Staff/Ticketing Executive (Immediate Joining)

Fronix Services; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading staffing solutions provider in the aviation industry is seeking a Ground Staff/Ticketing Executive for Cochin Airport. Responsibilities include assisting passengers with check-in, handling ticketing inquiries, and ensuring compliance with safety regulations. Ideal candidates should have a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. We offer a competitive salary, benefits, and opportunities for career advancement. Immediate joining is preferred.

Benefits

Competitive salary

Benefits package

Career advancement opportunities

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and assist passengers at check-in counters.
• Handle ticketing, reservations, and booking inquiries.
• Provide excellent customer service.

Skills

Excellent communication

Customer service skills

Ability to work in a fast-paced environment

Strong attention to detail

Organizational skills

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Job description

Position: Ground Staff/Ticketing Executive (Immediate Joining)

Company: Fronix Services

Location: Cochin Airport

Contract Details: 9138700347

Full-time

Fronix Services is a leading provider of staffing solutions in the aviation industry. We are currently seeking a highly motivated and enthusiastic fresher to join our team as a Ground Staff/Ticketing Executive in Cochin Airport.

Key Responsibilities

• Greet and assist passengers at check‑in counters, boarding gates and arrivals
• Handle ticketing, reservations, and booking inquiries for customers
• Provide excellent customer service and ensure a smooth and efficient check‑in process
• Assist passengers with baggage check‑in and boarding procedures
• Handle any customer complaints and resolve issues in a professional and timely manner
• Coordinate with other departments to ensure the smooth operation of flights
• Assist in the boarding process, including checking boarding passes and directing passengers to their seats
• Ensure compliance with all safety and security regulations
• Maintain a clean and organized work area

Qualifications

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to work in a fast‑paced and dynamic environment
• Strong attention to detail and organizational skills
• Ability to work well in a team and independently
• Willingness to work flexible hours, including weekends and holidays
• Basic computer skills
• Must be willing to undergo training as required by the company

If you are a self‑motivated individual with a passion for the aviation industry, we would love to hear from you! This is a great opportunity for a fresher to kick‑start their career in the aviation industry and grow with a leading company.

We offer a competitive salary and benefits package, as well as opportunities for career advancement. If you are interested in joining our team, please submit your resume and cover letter for consideration. Immediate joining is preferred.

We look forward to hearing from you!