Fraud Review Officer

Sea Gamer Mall Sdn. Bhd.; Sitiawan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading online retail platform in Sitiawan is seeking a detail-oriented individual adept at KYC compliance. Responsibilities include managing customer interactions, reviewing documentation for risks, and monitoring transactions for fraudulent activities. Candidates must be proficient in multiple languages and familiar with Office tools. This role requires strong multitasking abilities and a proactive approach to problem-solving.

Qualifications

• Proficiency in multiple languages is essential for customer communication.
• Strong attention to detail needed for KYC documentation review.
• Ability to handle multiple tasks independently.

Responsibilities

• Handle customer chats & emails with KYC compliance.
• Review and verify documents & flag risks.
• Monitor accounts, orders & transactions for fraud.
• Escalate critical issues to management quickly.

Skills

Proficient in 3 languages (written and spoken)

Detail-oriented

Logical & proactive

Able to multitask

Skilled with Word, Excel & Outlook

Job description

Help us keep our platform safe! You’ll review KYC docs, monitor accounts, detect fraud, and stop suspicious activity before it happens.

What You’ll Do:

• Handle customer chats & emails with KYC compliance.
• Review/verify documents & flag risks.
• Monitor accounts, orders & transactions for fraud.
• Escalate critical issues to management fast.

What We’re Looking For:

• Proficient in 3 languages (written and spoken).
• Skilled with Word, Excel & Outlook.
• Detail-oriented, logical & proactive.
• Able to multitask & work independently.

If you’re sharp‑eyed and love problem‑solving - apply now!

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