Field Service Supervisor - Malaysia | Lead, Improve & Deliver

Rotork; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global provider of flow control solutions is seeking a Service Supervisor in Shah Alam, Malaysia. In this role, you will oversee field service activities, ensure high-quality task completion, and drive process improvements. Ideal candidates should possess strong leadership skills with 3-5 years of experience in a service or engineering environment, be proficient in service management software, and excel in communication. This position offers an opportunity to influence team performance and service excellence.

Qualifications

• 3-5+ years of proven leadership experience in a service or engineering environment.
• Strong management skills in field-based operations.
• Ability to manage competing priorities and meet deadlines independently.

Responsibilities

• Oversee and coordinate field service activities across Malaysia.
• Ensure timely and high-quality completion of service tasks.
• Drive continuous improvement initiatives and process enhancements.

Skills

Strong problem-solving skills

Excellent interpersonal abilities

Organised and logical

Commitment to high standards

Education

Technical qualification (engineering degree, trade certification)

Tools

Service management software

Microsoft Office

Job description

A leading global provider of flow control solutions is seeking a Service Supervisor in Shah Alam, Malaysia. In this role, you will oversee field service activities, ensure high-quality task completion, and drive process improvements. Ideal candidates should possess strong leadership skills with 3-5 years of experience in a service or engineering environment, be proficient in service management software, and excel in communication. This position offers an opportunity to influence team performance and service excellence.