Field Service Engineer: Calibration, Installations & Support

Mettler Toledo US; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading precision instruments company in Johor Bahru is seeking a Service Technician to provide technical assistance and training to customers. The ideal candidate will have a degree in Engineering or Chemistry, along with 2-3 years of experience in a service role. Responsibilities include equipment installation, preventive maintenance, and addressing customer inquiries to ensure satisfaction. This role offers a contractual bonus, medical care, and a diverse working culture.

Benefits

Fixed 1.5 months contractual bonus

Medical care with dental entitlements

Life insurance coverage

Diversity, flexible and fun working culture

Qualifications

• At least 2-3 years working experience in a service environment.
• Possess own transport and willing to travel.
• Firsthand understanding of technical equipment preferred.

Responsibilities

• Represent the service solution to customers and at field events.
• Perform preventive maintenance/calibration for all level equipment.
• Install equipment and attend to customer technical issues.

Skills

Self-starter with a proactive approach

Ability to provide technical support

Customer interaction

Education

Degree/Diploma in Engineering/Chemistry or related field

Job description

A leading precision instruments company in Johor Bahru is seeking a Service Technician to provide technical assistance and training to customers. The ideal candidate will have a degree in Engineering or Chemistry, along with 2-3 years of experience in a service role. Responsibilities include equipment installation, preventive maintenance, and addressing customer inquiries to ensure satisfaction. This role offers a contractual bonus, medical care, and a diverse working culture.