Fiber Services Support & Scheduling Specialist

Recruit Express; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Assistant in Selangor. The role involves managing customer calls related to telecom services, coordinating technicians, and performing data entry tasks. Candidates should have strong communication skills and be organized to handle the operational requirements effective. The working schedule is Monday to Saturday from 9:30 am to 6:30 pm, with one day off on a rotating basis, and Sundays off. Ideal for those passionate about customer service in a dynamic environment.

Qualifications

• Ability to handle customer inquiries and provide solutions.
• Experience with telecom services is a plus.
• Strong organizational skills for coordinating technicians.

Responsibilities

• Manage customer calls related to installation.
• Coordinate technician schedules and availability.
• Perform data entry tasks as necessary.

Skills

Customer support

Communication skills

Data entry

Job description

A recruitment agency is seeking a Customer Service Assistant in Selangor. The role involves managing customer calls related to telecom services, coordinating technicians, and performing data entry tasks. Candidates should have strong communication skills and be organized to handle the operational requirements effective. The working schedule is Monday to Saturday from 9:30 am to 6:30 pm, with one day off on a rotating basis, and Sundays off. Ideal for those passionate about customer service in a dynamic environment.