Executive - Student Affairs Office (Student Accommodation)

Xiamen University Malaysia; Sepang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A university in Malaysia is seeking an Accommodation Manager responsible for managing student accommodations, handling inquiries, ensuring regular maintenance, and fostering a collaborative relationship with residents. Candidates should have a Bachelor's degree, strong communication skills, and proficiency in English, Bahasa Malaysia, and Mandarin. Experience in accommodation management is preferred, though fresh graduates may also apply. The position offers opportunities for professional growth in a dynamic university environment.

Qualifications

• Minimum 1 year of relevant working experience in Accommodation Management is an advantage.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle inquiries regarding the University accommodation.
• Approve room changes based on detailed reviews.
• Ensure accommodation is regularly cleaned and maintained.
• Manage relationships with all residents.
• Review accommodation terms regularly.
• Perform spot checks for compliance with terms.
• Resolve resident feedback regarding accommodation.
• Plan room availability according to student population growth.
• Manage out-of-campus accommodation issues if necessary.

Skills

Interpersonal skills

Communication skills

Proactive attitude

Meticulous

Language proficiency (English, Bahasa Malaysia, Mandarin)

Education

Bachelor's Degree or above in any field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google-related facilities

Job description

Xiamen University Malaysia – Sepang, Selangor

Role and Key Responsibilities

• To handle inquiries bookings, check-in, check-out, or other related matters regarding the University accommodation.
• To handle and approve room changes according to detailed review.
• To ensure the accommodation and facilities are regularly cleaned and maintained.
• To manage an active and collaborative relationship with all residents at all times.
• To review and revise the accommodation terms and conditions regularly.
• Perform regular or random spot‑check to ensure the students have complied with the accommodation terms and conditions.
• To resolve residents’ feedback regarding accommodation.
• To plan for the room availability of the student accommodation according to the growth of the student population.
• Manage homestay or out‑of‑campus accommodation issues (where necessary).
• Arrange the assistant warden’s working schedule.
• Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

Requirements / Qualifications

• Bachelor's Degree or above in any field or equivalent.
• Minimum 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.
• Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
• Excellent interpersonal and effective communication skills.
• Proficient in English, Bahasa Malaysia and Mandarin languages.
• Good at using Microsoft Word, Excel, PowerPoint and Google‑related facilities.

Interested candidates are encouraged to submit their applications online via “Apply Here” or email their CV, along with copies of academic transcripts and supporting documents, to *************@xmu.edu.my.

We thank all applicants for their expressed interest. However,ONLY shortlisted applicantswill be notified.

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